Gamifying Conflict Resolution: Turning Disputes into Playable Solutions

Abstract

Conflict is a natural aspect of human existence because there are always going to be points of contention. As a result, everyone needs to be able to resolve conflicts, either formally or informally (Shonk, 2024). Conflict resolution is an age long practice. Humans since time immemorial have always found ways of resolving their differences. Conflict resolution is the process of solving a disagreement and coming to a decision that is acceptable to all parties (Imm, 2022). This process often involves negotiation, mediation, and sometimes arbitration, allowing parties to reach a mutually acceptable agreement. Over the years, traditional methods of approaching conflict resolution have been found to be effective in resolving disputes among community members and disputing parties. This method relies on elders and community leaders, drawing on their experience and goodwill within the community (Muchie & Bayeh, 2015). In various African communities, traditional conflict resolution has been reported to be effective in managing crisis, and evoking agreement among disputing parties (Mboh, 2021; Ojo-Ebenezer, 2023; Oladipo, 2022)